I set up Claude Cowork for small businesses, connect the tools, build the automations and coach you until you're running it confidently, not just logging in and asking random questions all day (although recreating classic art with your cats is quite fun!). Explained in plain English, built around how your business actually works.
"Debbie demonstrated a sophisticated command of Claude and AI-assisted workflows that went well beyond surface familiarity. She understood the intent behind tasks, not just the instructions."
The setup is the hard part. Context files, global instructions, plugins, connectors, scheduled tasks..... oh my! There's a lot to configure before it starts saving you time.
That's exactly what I fix and teach you. A working system from session one, with support along the way.
All hands-on and built around how your business actually works. Plain English throughout - I explain everything because you hired me for my ops experience, not to decode tech.
Your context files, folder structure, global instructions, plugins and tool connections, all configured properly from the start. We work through your first real use cases together in session.
I build the automations your business actually needs: daily briefings, document workflows, CRM data pipelines, scheduled tasks. Delivered working, with documentation so you can maintain them.
Working sessions where we tackle your specific use cases together. Bring your actual problem. Rostering pain, policy documents, email triage, reporting. We'll build the solution in real time.
You're running operations across email, documents and multiple tools and you want AI to take more off your plate without needing to become a developer.
You're doing everything yourself and the admin layer is eating your time. You need systems that actually run without you babysitting them.
You're brilliant at your actual work and struggling with the operational layer around it. I build for how those brains work: simple, low-friction, where the system does the remembering, not you.
You know Claude can help your business but you don't have 10 hours to figure it out. You want someone to help you set it up properly and show you how to use it.
15 minutes. I ask a lot of questions about your tools, your workflow and what's eating your time. No pitch. Just figuring out where AI can actually help you.
We get your Cowork environment configured together. Context files, connections, plugins and folder structure, all set up properly from the start.
I build your automations and we work through your real use cases. You learn to use what's been built properly, not just at surface level.
Everything is documented. The system holds up after I've left the room. That's the marker: if it only works while I'm watching, it's not done.
All sessions are live, on your machine, using your real tools. No slides, no theory.
Claude connected to your tools, global instructions set up, 2-3 prompts built around your actual work and tested live before the call ends. Written summary and cheat sheets after.
Two sessions with everything in between: setup, a follow-up when you've had a week to use it and hit something real, recordings, all materials and 30 days of email support.
Monthly sessions to revisit what's working, layer in new capabilities and keep your setup current as Claude evolves. Priority scheduling and email support between sessions.
Add this to your first session. A 45-min follow-up call within the week, once you've had time to use Claude and hit something you don't understand, plus 5 days of practical tips by email. This is where most people get the most value.
For returning clients. 45-60 minutes to revisit what's working, fix what's slipped and add anything new. Claude keeps evolving and your setup should too.
Every business is different. If none of the packages above quite fit. Different tools, a specific workflow problem, a team to train. Reach out and we'll work out what makes sense for you.
* All sessions are a business expense and may be deductible under the Australian Government's $20,000 instant asset write-off for eligible small businesses.1 Speak to your accountant to confirm your eligibility.
"Debbie demonstrated a sophisticated command of Claude and AI-assisted workflows that went well beyond surface familiarity. She understood the intent behind tasks, not just the instructions - which is exactly the quality that separates a good assistant from an exceptional one.
Her automation expertise was practical and precise - she delivered, iterated and improved without needing to be hand-held through complexity. If you're looking for someone who can genuinely augment how you work, especially with AI tools and business automation, Debbie is the person. I'd hire her again without hesitation."
"Debbie was instrumental in setting up processes and establishing important routines with meetings and calendar norms. This steered the team into a much clearer, automated way of engaging remotely."
"You made a huge difference to my ability to actually get work done, for which I'm very grateful. I know you'll make a difference for them as well."
"Debbie is highly professional and flexible. She works at a high level and work can be confidently delegated to her. I would highly recommend her."
I'm not teaching theory. I've been configuring Claude Cowork for real businesses (disability care operators, wealth managers, investment firms, consultancies) and I know exactly where the setup goes wrong and how to fix it.
35+ years in operations and admin across SaaS, healthcare, legal and consulting means I understand business workflows well enough to know which automations are worth building and which ones just look impressive until you actually use them.
I'm based on the Gold Coast and work with clients in Australia, the US, UK and beyond. Sessions are via video call. Timezone: AEST.
Make a time to have a quick conversation about where you're at and what you're trying to do, with no hard sell.
Gold Coast, Australia (AEST) · Taking on new clients · Cowork sessions, automations & retainers
Who says AI has to be all work and no play?
After Klimt
After Monet
The negotiation